All products are exclusive designs?

All our products are designed by us to offer an exclusive decorative line in Wood.

Can I cancel my order after I have paid?

You can cancel the order if it has not been processed in the workshop, otherwise no.

Can I make a custom order?

Yes! you can, it does not matter if you want something that we do not have in the catalog or in another wood.

Can I order a different and personalized product that is not on the page?

Yes, you can request that we do what you want, in the wood you want and in the colors you want.

Can I return a custom product?

Custom products cannot be returned, it can only be returned if something in the personalization has gone wrong, for example, a letter or a date.

Can I return the product if I do not like it?

Remember that all our products are manufactured at the moment, we do not have inventory, this allows us to offer a unique product of high quality, therefore we do not accept returns unless it is due to a defect in the product.

Do you accept wholesale orders?

Yes, we accept wholesale orders, for this please contact us.

How can I follow up on my order?

We send you by email the tracking number of the shipment.

How can I register?

Enter our homepage and in the upper right you can find the word , click and fill in all the information requested.

How long do you place my order?

We process catalog orders between 3 and 5 working days, for customized orders between 5 and 7 working days.

How safe is it to order online?

Yes, it is safe to buy on our website, we are a family company with family values and the payment method we use is through PayPal business which offers high security when buying additionally The server that hosts our bookstore encrypts the transmission of all credit card and personal customer information using the Internet-standard SSL (Secure Sockets Layer) protocol.

How soon does my order arrive?

We regularly ship by USPS 2 or 3 days.

The products are handmade?

Yes, all our products are carefully handmade, we use a high-tech CNC to make the cuts but all the finishing and painting finishes are handmade.

What kind of woods do we use?

We use Zebrawood, Maple, Walnut, Mahogany, and Red Oak, if you want any of our products in another Wood, please contact us.